Ufficio Ricoveri
Via Marcona, 69
  • Dal lunedì al venerdì dalle ore 7:30 alle ore 18:00
  • Sabato dalle ore 8:00 alle ore 12:30

Orari visite:
  • Da lunedì al venerdì dalle 17:00 alle 18:00
  • Sabato e domenica dalle 10:30 alle 11:30 e dalle 15:00 alle 19:00
 
Dal 10.07 al 29.09
Orario Ridotto: 7:30 - 17:00
Chiusura totale tutti i sabati come l'ambulatorio Marcona

TIMETABLES AMBULATORY

            !! Temporary time !!
From 10.07.2017 until 29.09.2017 

For more details CLICK  HERE


Ufficio Prenotazioni-
Via Piolti de Bianchi, 3

  • Lunedì- Venerdì: 7:30 - 19:00
  • Sabato: 7:30 - 12:00

Ritiro Referti - Via Marcona, 69

  • Lunedì- Venerdì: 7:30 - 19:00
  • Sabato: 7:30 - 12:00

Diagnostica per Immagini - Via Dezza 48

  • Lunedì- Venerdì: 8:00 - 18:00
  • Ritiro referti: 11:00 - 16:00
  • Sabato chiuso

Ufficio Ricoveri - Via Marcona, 69

  • Lunedì- Venerdì: 7:30 - 18:00
  • Sabato: 7:30 - 12:30

Centro Unico Prenotazioni

  • Lunedì- Venerdì: 7:30 - 17:00
  • Sabato: 7:30 - 12:00

 

C.U.P. 02 / 7014 2555


Mail prenotazioni      

 prenotazioni@casadicuraigea.it

Person centred
Cutting-edge scientific and technological approach

URP - Public Relations Office

IGEA Medical Clinic S.p.A client relations

Hours: Monday to Friday from 10:00 to 16:00

Through direct contact with the public the PR office aims to resolve any complaints received about our service, which we refer to the management. Our complaints procedure is governed by specific regulations. At IGEA Medical Clinicwe guarantee the protection of citizen's rights, through our complaints procedure for any dissatisfaction with the level of service received, or any action or behaviour which has denied or limited the use of our services.

The user must report their complaint at the Public Relations Office. The citizen / user can personally make a complaint to the Head of the PR office, by reporting their comments verbally, or they may deliver a written complaint using the special space reserved on the questionnaire form, or on plain paper. The head of thePR Office will respond immediately to the user for any issues or complaints that can be resolved quickly. If the complaint is serious and the Head of the PR Office deems it necessary, they will inform the Health Department and make the necesssary enquiries according to the procedures laid down by public protection regulations.

 

Customer Satisfaction 2013

IGEA Medical Clinic


Satisfaction questionnaire

At IGEA all patients are given an anonymous questionnaire where they may express the degree of their satisfaction with the services used and report any observations.

The questionnaires are collected and processed, and their results form part of the Annual Review of the Department for verification of quality standards.

Patient satisfaction

The results obtained from the monitoring of the questionnaires administered in the year 2013 are more than satisfactory and better than those of 2012.

The appreciation and satisfaction expressed by the patients is determined by a scale ​​for each question from the satisfaction questionnaire.

The many messages of thanks and the praise left on questionnaires sent to doctors and nurses is testament to the quality of care we provide.

Almost all users recommend or would recommend IGEA medical centre to friends and family in case of need.

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